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Terms And Conditions

KUBE Products, Guarantee & Returns

KUBE Products, Guarantee & Returns

Once you place an order with Kube Sound Isolation Ltd ("KUBE" or "we" or "us" or "our") or through our website, you agree to comply with and be bound by the following terms and conditions regarding our products, guarantees, and returns. The term 'KUBE' refers to the owners of this company and website whose address is given at the bottom of this page.

1. Orders and Payments

1.1 A deposit payment of 50% of the total order value is required to confirm your order and is due prior to the manufacturing process. 1.2 The final 50% payment is required prior to shipping, delivery, or delivery and installation. 1.3 All orders are subject to these terms of use. 1.4 All orders are final and non-cancellable once manufacturing has commenced.

2. Product Specifications

2.1 KUBE vocal booths and sound isolation enclosures are designed to significantly reduce sound levels. However, they are not 100% soundproof. Please refer to our "Technical Page" for sound reduction figures.

2.2 All products are bespoke and made to the customer's specific order. As such, minor variations in colour, texture, and finish may occur.

3. Warranty and Guarantee

3.1 We make every attempt to ensure that all our customers are 100% confident in their purchase before placing their order. Each KUBE vocal booth or sound isolation enclosure is a custom made product manufactured to order. Should any situation occur any returns are made solely at the discretion of KUBE.

KUBE will repair or replace, at its facility, any part that may prove defective in materials or workmanship for five years from the date of purchase. All shipping costs are the responsibility of the customer.

3.2 This five-year guarantee does not cover damage resulting from accidents, mishandling, vandalism, misuse, abuse, alteration, or lack of reasonable care. Any alterations to our products void the guarantee. The guarantee does not cover damage from outdoor use. Our products are designed for indoor use only.

3.3 The guarantee extends to the original purchaser and is not transferable.

4. Returns Policy

4.1 Each KUBE vocal booth or sound isolation enclosure is a custom-made product manufactured to order. Returns are at the sole discretion of KUBE, in accordance with UK regulations for bespoke products.

4.2 Any cancelled orders after the initial deposit has been paid and the manufacturing process has begun will result in the customer forfeiting the deposit or up to 50% of the total order value. If a return is accepted, the customer must pay all shipping charges and a 50% restocking fee. The product must be returned in "like new" condition. The customer is liable for any damage to returned products.

5. Modifications

5.1 KUBE reserves the right to make any manufacturing and design modifications without prior notification.

6. Delivery Options

6.1 Delivery Only: This option is delivered by one of our dedicated KUBE delivery drivers. The driver will help you unload the panels to a ground floor location in your property. Two people are required to unload the panels; please ensure that at least one other able person is available to take delivery.

6.2 Full Delivery and Installation Service: This service includes a two-person delivery team who will deliver your booth to your preferred location within your property, install it, and leave it ready to use.

6.3 International Pallet Delivery: This option includes a carefully wrapped and packed pallet which will be delivered direct to your door, with instructions for self-assembly.

7. International Orders

7.1 As the UK is no longer part of the EU, we do not charge UK VAT on orders delivered to an EU country. Upon importing a booth to an EU country, you may need to pay your local rate tax on the order amount. 7.2 Import duties vary from country to country. Our commodity code/classification number for our booths/products is: 9406100000 - Modular Sound Isolation Booth.

8. Limitation of Liability

8.1 KUBE shall not be liable for any indirect, special, incidental, or consequential damages, including but not limited to loss of profits or revenue, loss of use, or replacement costs for any reason, including but not limited to, delayed delivery or delayed completion dates.

8.2 Our liability under these terms shall be limited to the total amount paid by the customer for the relevant order.

9. Governing Law

9.1 This Agreement shall be governed by and construed in accordance with the laws of England and Wales.

9.2 Any disputes arising from or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Severability

10.1 If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11. Entire Agreement

11.1 This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous understandings and agreements, whether written or oral, regarding such subject matter.

12. Contact Information

KUBE Sound Isolation Ltd

Block D, Charter Road, Ripon Business Park, Ripon, North Yorkshire, HG4 1AJ

0800 170 1271

By placing an order with KUBE Sound Isolation Ltd, you acknowledge that you have read, understood, and agreed to these terms and conditions.

KUBE Website

Kube Website

Welcome to the KUBE website. If you browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern KUBE's relationship with you in relation to this website.

If you disagree with any part of these terms and conditions, please do not use our website.

The term 'KUBE Vocal Booths' or 'us' or 'we' refers to the owner of the website whose address is given at the bottom of this page. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by KUBE only: Name, Address, Telephone Numbers and Email address.
  3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  7. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  8. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  9. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

A Few Of Our Clients